How do they deliver?
How do they deliver?
- IMPOR GROUP via the website contrema.com Delivers in all localities of Romania,
- the delivery time is 1-2 working days from receipt of the order, if the order was placed before 15 o'clock,
- for orders placed after 15 hours, the delivery time is between 2-3 working days,
- in the case of products that cannot be delivered within this time limit, we will contact you by phone or e-mail,
- Except for products that are not in stock and which are delivered "at order,
- the delivery of these products is made within a range of 2 to 5 working days from the confirmation of the order.
Delivery by courier (standard)
- purchased products from the online store contrema.com can be sent either by Fan Courier or another courier company chosen by the beneficiary,
- thus, we can cover a larger area of the territory of Romania and we can satisfy any desire as regards delivery mode,
- delivered products are shipped in original packaging and can be insured throughout the transport until delivery,
- the products are delivered to the confirmed address by the comparator;
- the shipment of the products is made within the limits of the stock available and only after the telephone confirmation of the order,
- the receipt of the parcels is done only in the presence of the representative of the transport company.
* if the package shows signs of damage following transport with FAN CURIER, please complete a verification CV together with the agent who made the delivery.
** if the outer packaging at the time of delivery is intact and received by you, any further referral is difficult to prove.
Delivery from the shop
- If the products you ordered are on the stock in the store, you can pick them up immediately,
- If the products are not on stock in the showroom you selected when you registered the order, we will notify you by email or SMS when they arrive in the showroom to pick them up.
The delivered products are accompanied by the tax invoice and guarantee certificate.
* Information about how to order ? Find it here!
** Information on the payment of products Find it here!
*** Information on the product transport tax Find it here!