About us
Orders and payment
- How do I order it?How to place an order on Contrema: online, by shopping cart, by email or by phone, with the help of our operators.
- How do I pay?How do I pay? Direct payment in store Products can be paid and/or raised directly from the Direct payment in store can be..
- How do they deliver?How do they deliver? IMPOR GROUP through the website contrama.com delivers to all Romanian locations, the delivery term is..
- Transport taxTransportation taxes! the product transport tax and the total amount of payment is set before the shipment of the parcel or..
- Free transportFree transport The transport fee can be free of charge: Ask the operator for details (+4) 021 450 60 70; (+4) 0733 50 60 70; email..
Returns and warranty
- Return in 14 days – right of withdrawalContrema.com return policy: right of withdrawal in 14 days according to OUG 34/2014. Find the return conditions, transport costs and..
- WarrantyCounterma.com warranty offers warranty for any product purchased from the online store! For all products sold and delivered by..
- Opening of the package at deliveryOpening the parcel to delivery You have the right to check if you have received exactly what you ordered! The counterma.com platesti after you open..
Support
- Frequently Asked QuestionsFrequently asked questions What is the advantage of an online order? The placing of the order online has a number of advantages: a) The orders can be..
- Technical supportTechnical support We provide technical support both by moving our teams to the location, and through the phone..
- ServiceService - Mentenanta Our company offers service and maintenance services for both products purchased from us, as well as..
- InstallationInstallation - Assembling Our company offers assembly services both for products purchased from us and for those..
Legal information
- Terms and conditionsTerms and conditions 1. ELEMENTE DEFINITORII General terms and conditions will apply to all sales of goods and services by.
- Privacy policyWhat personal data we process, why, while we keep them, to whom we transmit them, and what rights you have.
- Cookie policyWhat cookies the site uses, why and how long, and how you give or withdraw the agreement at any time.
- Drepturile dumneavoastră privind datele personaleYour personal data rights and how you exercise them: access, rectification, deletion, opposition.
- Legal mentionsOn this page you find the identification data of the company operating the contrama.com website, the information about the protection..
- Acquisitions by S.E.A.P. / S.I.C.A.P.We are also present on the public procurement platform SEAP-SICAP https://www.e-licitatie.ro, at the economic operators section..
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